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PingALink llc Privacy Policy Statement

PingALink llc is committed to providing quality information and services to the Internet community. In order to do this, we gather certain information that allows us to perform our monitoring, such as email addresses and other user specific data. is a branded monitoring solution that PingALink llc launched in 2006 as an adjunct service.

What information do we collect?

We collect only the domain name, but not the e-mail address of visitors to our web pages, and any additional information volunteered by the consumer, such as survey information and/or site registrations. We also collect aggregate and user-specific information on what pages consumers access or visit. The information we collect is used for internal review, to improve the content of our web pages, to notify consumers about updates to our website, and occasionally used by us to contact consumers for marketing purposes. It is not sold or traded with other organizations for commercial purposes, though occasionally we may send you information on behalf of carefully selected commercial partners.


We use cookies to record session information and to track a user's path through our websites. This enables us to respond to any problems with our service and to offer a more personalised service.

What about the information requested during registration?

Note: registration to Free Trial and Premium Services allows access to those services offered on the website and no other. The Free Website Monitoring service requires no login.

When registering at the website, we need information from you that identifies you and your company. These include your exact name, postal and e-mail address and phone number. We also ask some further, voluntary questions so we can gain a clearer understanding of our users. We need your e-mail address and possibly the email addresses and phone numbers of those to whom you consign receipt of the alerts we send out. We also require this information for billing abd invoicing purposes, as well as account management, such as password retrieval.

People who send us their telephone numbers online may receive telephone contact from PingALink llc with information regarding orders they have placed online, and with information regarding new products and services or upcoming events. If you send us your postal address online you may receive periodic mailings from PingALink llc with information on new products and services or upcoming events.

Advertising Information

A variety of Internet based advertising mediums are in use at one time. As a result, your Top Level Domain Name, as well as IP Address and click through information may be collected bythese third party and cookies may be stored on your computer. PingALink llc has no control over this behavior, but it is generally considered a Standard Practice on the Internet.

E-mails from the PingALink llc and the Service

Because the service actively monitors and sends out alerts, you may receive alert messages sent to your Email, Mobile Phone via SMS, Mobile Phone via Email to SMS and Pages. In addition, you may receive daily, weekly or monthly statistical information regarding your sites and services. These features and configurations are entirely up to the consumer and may be modified at any time.

In addition to the primary alerts and service communications, you may receive:

You may opt out of these at the registration stage, or any time thereafter, by following the instructions at the bottom of the message , or have this information corrected by login and modification of your account.

Subscribing to the Service

During all Internet based transactions all consumer data is encrypted during passage between our servers and your clients using industry standard encryption provided by VeriSign, and is further encrypted in our datastores to ensure your privacy.

Your Privacy is important to us - Your Privacy is our Privacy

We strive to do everything we can to protect the privacy of our users. We do not sell or exchange personally identifiable information with any third parties.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes on our website to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, we recommend that you review this Privacy Statement periodically, as the PingALink llc may update it from time to time.

If you would like to ensure that you are not contacted by us as a result of having used our site, please contact us at

If you feel that this site is not following its stated information policy, you may contact us at We will be sure to address your concerns.

Purchasing by credit card

In order to confidently verify your credit-card purchase, we have to ask you to present your details in a very specific way.

Here are some tips to help you ensure that your details are entered correctly:

  1. First and last name: Your name must be entered exactly as it is printed on your card and statement. If this includes a middle initial, this should be entered along with your first name, that is: First Name: Dominic A Last Name: Pettit
  2. Address: This must be entered as it appears in your credit-card records.
  3. State/Province: Only complete this field if you have entered 'US/Canada' as your country.
  4. Telephone number: Non-numeric characters are ignored by the verification system, and consequently it will not matter if you insert hyphens, spaces or leave blank spaces in between the numerals.
  5. Credit card number: Non-numeric characters are ignored by the verification system, and consequently it will not matter if you insert hyphens, spaces or leave blank spaces in between the numerals.

Information about secure ordering online

We are committed to ensuring the security and privacy of information supplied by our customers. The site uses a secure server that encrypts all your credit-card information to ensure that no one else can view the details. The security of the connection will be confirmed by the presence of the padlock icon in the lower right hand corner or lower left hand corner of your browser.

V1.6 November 2006

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